Contribución del MGC a la alineación de las competencias laborales con los objetivos estratégicos en lla Casa Consultora DISAIC
Fecha
2017
Autores
Monteagudo Casanova, Reinier
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Editor
Universidad Central "Marta Abreu" de Las Villas. Facultad de Ingeniería Mecánica e Industrial. Departamento de Ingeniería Industrial
Resumen
La presente investigación abordó como problema científico a resolver la carencia de una herramienta que permita evaluar cuantitativamente el alineamiento de las competencias exigidas respecto a los objetivos estratégicos trazados por la Casa Consultora DISAIC, lo que limita el alcance estratégico de la gestión por competencias. Para este propósito se empleó el método general de definición del grado de madurez y alineamiento en las decisiones que retoma aristas del análisis DAFO, el criterio de expertos y el QFD, entre otros. La aplicación de este método permitió detectar desviaciones de las competencias del proceso de “realización de productos y servicios” respecto al rumbo trazado por la Casa Consultora. Esta situación impide el adecuado alineamiento de las competencias necesarias del cargo “Consultor B” con los objetivos estratégicos de la entidad. Como resultado se rediseñaron las competencias del proceso mencionado en función de las organizacionales, lográndose así un adecuado alineamiento con los objetivos estratégicos.
The present investigation tried as a scientific problem to solve, the lack of a tool that allows to quantitatively evaluating the alignment of the required competences respect to the strategic objectives defined by the Casa Consultora DISAIC. This situation limits the strategic role of management by competencies. For this purpose, the general method of defining the degree of maturity and alignment in decisions was used, which includes aspects of the SWOT analysis, expert judgment and QFD, among others. The application of this method allowed detecting deviations in competences related to the process of "realization of products and services" respect to the strategic objectives. This situation hinders the adequate alignment of the necessary competencies of the "Consultant B" position with the strategic objectives of the entity. As a result, the competencies of the mentioned process were redesigned in function of organizational competences, achieving an adequate alignment with the strategic objectives.
The present investigation tried as a scientific problem to solve, the lack of a tool that allows to quantitatively evaluating the alignment of the required competences respect to the strategic objectives defined by the Casa Consultora DISAIC. This situation limits the strategic role of management by competencies. For this purpose, the general method of defining the degree of maturity and alignment in decisions was used, which includes aspects of the SWOT analysis, expert judgment and QFD, among others. The application of this method allowed detecting deviations in competences related to the process of "realization of products and services" respect to the strategic objectives. This situation hinders the adequate alignment of the necessary competencies of the "Consultant B" position with the strategic objectives of the entity. As a result, the competencies of the mentioned process were redesigned in function of organizational competences, achieving an adequate alignment with the strategic objectives.
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Palabras clave
Casa Consultora DISAIC, Villa Clara, Gestión por Competencias, Recursos Humanos