Aplicación del procedimiento para la logística inversa de los residuos sólidos generados en las PyMITH cubanas en el Hotel “Plaza”.
Fecha
2012-07-21
Autores
Montenegro Solis, Lisandra
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Editor
Universidad Central "Marta Abreu" de Las Villas
Resumen
La presente investigación consta de la aplicación de un procedimiento en el hotel “Plaza” que permite establecer estrategias para la logística inversa de los principales residuos sólidos generados en las pequeñas y medianas instalaciones turísticas hoteleras (PyMITH) cubanas a partir del diagnóstico del comportamiento medioambiental que incluye la determinación de un indicador de evaluación. Los métodos utilizados partieron de un análisis teórico de las concepciones más actuales de la literatura internacional y nacional disponible. Para el desarrollo de la investigación se aplicaron técnicas de obtención de información tales como observación directa, encuestas, entrevistas individuales, técnicas de trabajo en grupo, análisis de documentos y registros.
El estudio constituye una importante herramienta de evaluación del desempeño medioambiental de la instalación objeto de estudio; una correcta aplicación del mismo proporciona mejoras competitivas en el hotel en cuanto a lograr una gestión adecuada de los residuos sólidos que son emitidos al medio ambiente, permitiendo así alcanzar en la organización un turismo ecológicamente sostenible.
El trabajo se estructuró en tres capítulos que incluyen en orden de aparición: análisis bibliográfico, procedimiento para la logística inversa de los residuos sólidos y la aplicación del mismo en el hotel “Plaza” de Camagüey, como objeto de estudio práctico de la investigación.
The present investigation consists of the application of a procedure in the hotel "Square" that allows to establish strategies for the inverse logistics of the main solid residuals generated in the small and medium hotel tourist facilities (PyMITH) Cuban starting from the diagnosis of the environmental behavior that includes the determination of an evaluation indicator. The used methods left of a theoretical analysis of the most current conceptions in the available international and national literature. For the development of the investigation they were applied technical of such obtaining of information as direct observation, you interview, individual interviews, technical of work in group, analysis of documents and registrations. The study constitutes an important tool of evaluation of the environmental acting of the installation study object; a correct application of the same one provides competitive improvements in the hotel as for achieving an appropriate administration of the solid residuals that you/they are emitted to the environment, allowing this way to reach ecologically in the organization tourism sustainable. The work was structured in three chapters that include in appearance order: bibliographical analysis, procedure for the inverse logistics of the solid residuals and the application of the same one in the hotel "Square" of Camagüey, like object of practical study of the investigation.
The present investigation consists of the application of a procedure in the hotel "Square" that allows to establish strategies for the inverse logistics of the main solid residuals generated in the small and medium hotel tourist facilities (PyMITH) Cuban starting from the diagnosis of the environmental behavior that includes the determination of an evaluation indicator. The used methods left of a theoretical analysis of the most current conceptions in the available international and national literature. For the development of the investigation they were applied technical of such obtaining of information as direct observation, you interview, individual interviews, technical of work in group, analysis of documents and registrations. The study constitutes an important tool of evaluation of the environmental acting of the installation study object; a correct application of the same one provides competitive improvements in the hotel as for achieving an appropriate administration of the solid residuals that you/they are emitted to the environment, allowing this way to reach ecologically in the organization tourism sustainable. The work was structured in three chapters that include in appearance order: bibliographical analysis, procedure for the inverse logistics of the solid residuals and the application of the same one in the hotel "Square" of Camagüey, like object of practical study of the investigation.
Descripción
Palabras clave
PyMITH Cubanas, Residuos Sólidos, Hotel “Plaza”, Camaguey, Logística Inversa, Sistema de Gestión Ambiental, Indicadores Medioambientales