Procedimientos para identificar, validar y certificar competencias en la Empresa Cartografía y Soluciones Geomáticas (GeoSÍ). Aplicación en la Agencia GEOMIX
Fecha
2012-07-20
Autores
Morales Gómez, Adria Elena
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Editor
Universidad Central "Marta Abreu" de Las Villas
Resumen
En el mundo contemporáneo la gestión de recursos humanos (en lo adelante GRH) con enfoque basado en competencia, es considerada una herramienta estratégica indispensable para enfrentar los nuevos desafíos que impone el medio. Esta nueva concepción, a partir del punto de vista estratégico, supone la aparición de una nueva perspectiva de naturaleza multidisciplinaria, que subraya la importancia estratégica de los recursos humanos como fuente de generación de ventajas competitivas sostenidas, por lo que en el contexto empresarial cubano obtener dicho beneficio es hoy una preocupación y objeto de ocupación priorizada. La presente investigación fue realizada en la Empresa Cartografía y Soluciones Geomáticas (GeoSÍ), entidad integrante del Grupo Empresarial GEOCUBA; la cual resume los resultados de una investigación que abordó como problema científico, el referido a la
contradicción que se manifiesta entre la necesidad de establecer la GRH basada en competencias como herramienta estratégica para optimizar y orientar el desarrollo proactivo del capital humano hacia el éxito, que conduzca a la formulación de políticas y prácticas de recursos humanos coherentes entre sí y con la estrategia empresarial en los marcos del necesario proceso de mejora continua que deben adoptar las organizaciones contemporáneas, y la ausencia, al menos de forma explícita, de un fundamento metodológico que asegure eficazmente su implementación en la organización objeto de
estudio práctico. En su contenido, esta tesis muestra el marco teórico-referencial de la investigación, con énfasis en los métodos más empleados en la práctica actual para identificar, validar y certificar las competencias. Como solución al problema científico planteado, se expone el desarrollo de un procedimiento general, y derivado de este los procedimientos específicos asociados, que alineados con las estrategias nacionales en materia de GRH, constituyen los principales aportes de la investigación. Finalmente, se muestra la viabilidad de la solución desarrollada mediante su aplicación en la Empresa GeoSÍ, particularmente en la Agencia GEOMIX, que permitió demostrar la hipótesis de
investigación planteada.
In the contemporary world the human resource management (HRM hereafter) with approach based 0n competence, is considered an essential strategic tool to meet the new challenges that the way imposes. This new concept, from the strategic point of view, supposes the appearance of a new perspective of multidisciplinary nature, which underlines the strategic importance of the human resources as a source of generating sustainable competitive advantage, so in the business context Cuban obtains this benefit is now a subject of concern and prioritized occupation. The present investigation was realized in the Company Cartography and Geomatic Solutions (GeoSÍ), integral entity GEOCUBA Business Group, which summarizes the results of an investigation that addressed as a scientific problem, the reference to the manifest contradiction between the need to establish HRM competency as a strategic tool to optimize and guide the proactive development of human capital to the success, and to lead to the formulation of policies and practices of human resources consistent with each other and with the business strategy within the framework of the necessary process of continuous improvement to be taken by contemporary organizations, and the absence, at least explicitly, a methodological basis to ensure effective implementation in the organization being practical study. In his content, this thesis shows the theoretical - referential frame of the investigation, with emphasis on the methods most used in the current practice to identify, to validate and to certify the competences. As a solution to the scientific raised problem, exhibits the development of a general procedure, and derived from the associated specific procedures, that align with national strategies of HRM, are the principal contributions of the investigation. Finally, there appears the viability of the solution developed by applying the Company GeoSÍ, particularly in GEOMIX Agency, which allowed demonstrating the hypothesis of raised investigation.
In the contemporary world the human resource management (HRM hereafter) with approach based 0n competence, is considered an essential strategic tool to meet the new challenges that the way imposes. This new concept, from the strategic point of view, supposes the appearance of a new perspective of multidisciplinary nature, which underlines the strategic importance of the human resources as a source of generating sustainable competitive advantage, so in the business context Cuban obtains this benefit is now a subject of concern and prioritized occupation. The present investigation was realized in the Company Cartography and Geomatic Solutions (GeoSÍ), integral entity GEOCUBA Business Group, which summarizes the results of an investigation that addressed as a scientific problem, the reference to the manifest contradiction between the need to establish HRM competency as a strategic tool to optimize and guide the proactive development of human capital to the success, and to lead to the formulation of policies and practices of human resources consistent with each other and with the business strategy within the framework of the necessary process of continuous improvement to be taken by contemporary organizations, and the absence, at least explicitly, a methodological basis to ensure effective implementation in the organization being practical study. In his content, this thesis shows the theoretical - referential frame of the investigation, with emphasis on the methods most used in the current practice to identify, to validate and to certify the competences. As a solution to the scientific raised problem, exhibits the development of a general procedure, and derived from the associated specific procedures, that align with national strategies of HRM, are the principal contributions of the investigation. Finally, there appears the viability of the solution developed by applying the Company GeoSÍ, particularly in GEOMIX Agency, which allowed demonstrating the hypothesis of raised investigation.
Descripción
Palabras clave
Agencia GEOMIX, Grupo Empresarial GEOCUBA, Empresa GeoSÍ, Recursos Humanos / Gestión, Capital Humano