Auditoría del conocimiento a la Editorial Universitaria Feijóo
Fecha
2018-06-20
Autores
Pérez Pérez, Adriana
Título de la revista
ISSN de la revista
Título del volumen
Editor
Universidad Central “Marta Abreu” de Las Villas
Resumen
Se desarrolló una auditoría de conocimiento en función de los procesos clave a la
Editorial Universitaria Feijóo de la Universidad Central “Marta Abreu” de Las Villas.
Para tal fin fue aplicada la metodología de Pérez Soltero, así como métodos
científicos de carácter teórico y empírico, desarrollándose una investigación de tipo
no experimental, descriptiva y transversal. La muestra incluyó a todo el personal de
la mencionada entidad.
Se auditaron 2 procesos claves: Coedición de Libros Impresos y la Edición de Libros
y Monografías Digitales. Fueron identificadas las actividades y personas
involucradas en cada uno de los mencionados procesos. Se determinó la presencia
de 14 activos de conocimiento en el proceso Coedición de Libros Impresos y 15
para la Edición de Libros y Monografías Digitales. En cada caso 7 activos fueron
clasificados como muy importantes. El conocimiento faltante para enfrentar de
manera más eficaz y eficiente los procesos clave fue el manejo de la plataforma
Open Monographies Press por parte de los usuarios internos y externos de la
editorial. Fueron caracterizados los flujos de conocimiento, haciéndose evidente la
carencia de manuales y normas de procedimiento, así como la presencia de
conocimiento tácito en los recursos humanos que no se explicita mediante registros
documentales. Se realizaron una serie de sugerencias, así como la recomendación
de ejecutar auditorias de seguimiento.
A knowledge audit based on the core processes was conducted in the academic publisher at Universidad Central “Marta Abreu” de Las Villas. To accomplish that goal the Perez Soltero's methodology was applied, as well as theoretical and empirical Scientific’s methods, developing a non-experimental, descriptive and transversal research. All the human resources were included in the sample. Two key processes were audited: Coedition of Printed Books and Publishing of Digital Books and Monographs. The activities and people involved in each of the mentioned processes were identified. Fourteen knowledge asset were identified for Printed Books Coedition and 15 for Publishing Digital Books and Monographs. In each case 7 assets were classified as very important. The knowledge and skills to work with Open Monographies Press platform by internal and external users of Editorial Feijóo were missing. Knowledge flows were characterized, evidencing the lack of manuals and procedure rules, as well as the availability of tacit knowledge in human resources that is not made explicit through documental records. A series of suggestions were made, as well as the recommendation to carry out follow-up audits.
A knowledge audit based on the core processes was conducted in the academic publisher at Universidad Central “Marta Abreu” de Las Villas. To accomplish that goal the Perez Soltero's methodology was applied, as well as theoretical and empirical Scientific’s methods, developing a non-experimental, descriptive and transversal research. All the human resources were included in the sample. Two key processes were audited: Coedition of Printed Books and Publishing of Digital Books and Monographs. The activities and people involved in each of the mentioned processes were identified. Fourteen knowledge asset were identified for Printed Books Coedition and 15 for Publishing Digital Books and Monographs. In each case 7 assets were classified as very important. The knowledge and skills to work with Open Monographies Press platform by internal and external users of Editorial Feijóo were missing. Knowledge flows were characterized, evidencing the lack of manuals and procedure rules, as well as the availability of tacit knowledge in human resources that is not made explicit through documental records. A series of suggestions were made, as well as the recommendation to carry out follow-up audits.
Descripción
Palabras clave
Conocimientos, Auditoría de Conocimiento, Editoriales Universitarias, Editorial Feijóo, Knowledge, Knowledge Audit, Academic Publishers