Procedimiento para el rediseño del sistema empresarial de la Fábrica de Fusibles y Desconectivos
Fecha
2011-07-20
Autores
Bermúdez Rodríguez, Orestes
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Editor
Universidad Central "Marta Abreu" de Las Villas
Resumen
La Fábrica de Fusibles y Desconectivos de la Empresa de Producciones Electromecánicas se encuentra en perfeccionamiento empresarial desde el 2001 y actualmente tiene certificados de forma integrada los sistemas de gestión de calidad, seguridad y salud en el trabajo y medioambiente, así como acreditado el laboratorio de calibración de contadores de energía eléctrica. Sin embargo gestiona su sistema a partir de lo que exige cada normativa y no de lo que pide la tecnología básica instalada, lo que genera procedimientos voluminosos, duplicidad de información y exceso de procesos y documentación constituyendo esto la situación problemática de la investigación. Para resolverla se plantea como problema científico: la no existencia de un solo sistema empresarial orientado a la tecnología básica instalada, organizado y gestionado en procesos, que permita realizar una gestión eficaz y cumplir con las normativas vigentes en Cuba; como hipótesis de investigación: al rediseñar la organización en un solo sistema, que cumpla con las normativas vigentes en Cuba, haciendo
énfasis en las necesidades y responsabilidades de la tecnología básica instalada, se racionalizan documentos y procesos y se logra mejorar la eficacia de la gestión. Para evidenciar la misma se plantea el objetivo general: proponer un procedimiento para revisar la organización y sus sistemas logrando un rediseño de la Fábrica de Fusibles y Desconectivos, que garantice poder gestionar la misma a través de un solo sistema. Se obtiene como resultado que el procedimiento facilita
el diseño de un sistema único, propone herramientas; y permite la mejora continua de la gestión de la organización y respeta la tecnología básica instalada; evalúa el nivel de madurez de la gestión por procesos; disminuye a la mitad el número de procesos, en un 25 % el número de registros y en un 80 % la cantidad de indicadores de eficacia en el proceso Estratégico de Dirección.
The Factory of Fuses and Desconectivos of the Company of Electromechanical Productions is in managerial development from 2001 and nowadays it has certificates of integrated form the systems of quality management, safety and health in the work and environment, as well as accredited the laboratory of calibration of book-keepers of electric power. Nevertheless it manages his system from what it is required every regulation and not of what asks for the basic installed technology, which generates voluminous procedures, duplicity of information and excess of processes and documentation constituting this problematic situation of the investigation. To solve it appears as scientific problem: not existence of an alone managerial system orientated to the basic installed technology, organized and managed in processes, which an effective management allows to realize and to expire with the in force regulations in Cuba; as hypothesis of investigation: on having re-designed the organization in an alone system, which expires with the in force regulations in Cuba, doing emphasis in the needs and responsibilities of the basic installed technology, documents and processes are rationalized and it is achieved to improve the efficiency of the management. To demonstrate the same one the general aim appears: to propose a procedure to check the organization and his systems achieving a redesign of the Factory of Fuses and Desconectivos, which it guarantees to be able to manage the same one across an alone system. There is obtained as result that the procedure facilitates the design of the only system, proposes tools; and it allows the constant improvement of the management of the organization and respects the basic installed technology; he evaluates the level of maturity of the management for processes; it diminishes to the half the number of processes, in 25 % the number of records and in 80 % the quantity of indicators of efficiency in the Strategic process of Direction.
The Factory of Fuses and Desconectivos of the Company of Electromechanical Productions is in managerial development from 2001 and nowadays it has certificates of integrated form the systems of quality management, safety and health in the work and environment, as well as accredited the laboratory of calibration of book-keepers of electric power. Nevertheless it manages his system from what it is required every regulation and not of what asks for the basic installed technology, which generates voluminous procedures, duplicity of information and excess of processes and documentation constituting this problematic situation of the investigation. To solve it appears as scientific problem: not existence of an alone managerial system orientated to the basic installed technology, organized and managed in processes, which an effective management allows to realize and to expire with the in force regulations in Cuba; as hypothesis of investigation: on having re-designed the organization in an alone system, which expires with the in force regulations in Cuba, doing emphasis in the needs and responsibilities of the basic installed technology, documents and processes are rationalized and it is achieved to improve the efficiency of the management. To demonstrate the same one the general aim appears: to propose a procedure to check the organization and his systems achieving a redesign of the Factory of Fuses and Desconectivos, which it guarantees to be able to manage the same one across an alone system. There is obtained as result that the procedure facilitates the design of the only system, proposes tools; and it allows the constant improvement of the management of the organization and respects the basic installed technology; he evaluates the level of maturity of the management for processes; it diminishes to the half the number of processes, in 25 % the number of records and in 80 % the quantity of indicators of efficiency in the Strategic process of Direction.
Descripción
Palabras clave
Empresa de Producciones Electromecánicas, Fábrica de Fusibles y Desconectivos, Energía Eléctrica, Gestión de la Calidad