Aplicación del procedimiento GISERCOM para el diseño del sistema de gestión de inventario en la empresa Servicios Automotores, S.A. (SASA), sucursal Villa Clara
Fecha
2018
Autores
Garcia Tamayo, Danier
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Editor
Universidad Central ‘‘Marta Abreu’’ de Las Villas. Facultad de Ingeniería Mecánica e Industrial. Departamento de Ingeniería Industrial
Resumen
El presente trabajo de diploma presenta el diseño de un procedimiento para la gestión de inventarios con demanda independiente en la empresa de Servicios Automotores S.A. sucursal Villa Clara. A partir de la revisión bibliográfica desarrollada por el autor se seleccionó el procedimiento desarrollado por Ortiz Torres (2004) en el marco de su tesis doctoral, denominado GISERCOM. El mismo ha sido aplicado en más de 60 empresas obteniendo resultados que validan su empleo. Este procedimiento utiliza la concepción de sistema, a partir de integrar todos los elementos que intervienen en el proceso de gestión, además, combina el enfoque cuantitativo y cualitativo en el proceso de toma de decisión en sus diferentes etapas. Entre las técnicas y herramientas aplicadas en el mismo se encuentran: el método ABC con enfoque multicriterio para clasificar los productos, la matriz IB/RS con enfoque multicriterio para determinar los inventarios de seguridad y la propuesta de modelos económicos matemáticos a utilizar a partir de la relación producto – proveedor para establecer políticas de inventario económicamente ventajosas. Además, fue necesario el empleo de herramientas informáticas tales como: Microsoft EXCEL, SGI ASSETS y el SPSS. El principal resultado de esta investigación se derivó en la obtención de una propuesta de SGI para lograr una adecuada disponibilidad de productos así como oportunidad para los clientes y la reducción de los costos relacionados a la gestión de inventario en la entidad objeto de estudio.
This thesis presents the design of a procedure for the management of inventories with independent demand in the company of Servicios Automotores S.A., Villa Clara. From the bibliographic review developed by the author, the procedure developed by Ortiz Torres (2004) was selected within the framework of his doctoral thesis, called GISERCOM. The same has been applied in more than 60 companies obtaining results that validate their use. This procedure uses the concept of system, from integrating all the elements involved in the management process, also combines the quantitative and qualitative approach in the decision-making process in its different stages. Among the techniques and tools applied in it are: the ABC method with multicriteria approach to classify products, the IB / RS matrix with multicriteria approach to determine safety inventories and the proposal of mathematical economic models to be used from the product-supplier relationship to establish economically advantageous inventory policies. In addition, it was necessary to use computer tools such as: Microsoft EXCEL, SGI ASSETS and SPSS. The main result of this investigation was derived in obtaining a proposal of SGI to achieve an adequate availability of products as well as opportunity for the clients and the reduction of the costs related to inventory management in the entity under study.
This thesis presents the design of a procedure for the management of inventories with independent demand in the company of Servicios Automotores S.A., Villa Clara. From the bibliographic review developed by the author, the procedure developed by Ortiz Torres (2004) was selected within the framework of his doctoral thesis, called GISERCOM. The same has been applied in more than 60 companies obtaining results that validate their use. This procedure uses the concept of system, from integrating all the elements involved in the management process, also combines the quantitative and qualitative approach in the decision-making process in its different stages. Among the techniques and tools applied in it are: the ABC method with multicriteria approach to classify products, the IB / RS matrix with multicriteria approach to determine safety inventories and the proposal of mathematical economic models to be used from the product-supplier relationship to establish economically advantageous inventory policies. In addition, it was necessary to use computer tools such as: Microsoft EXCEL, SGI ASSETS and SPSS. The main result of this investigation was derived in obtaining a proposal of SGI to achieve an adequate availability of products as well as opportunity for the clients and the reduction of the costs related to inventory management in the entity under study.
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Palabras clave
Servicios Automotores, S.A. (SASA), Villa Clara, Gestión de Inventario, Logística de Inventario