Procedimiento general para la mejora de la gestión de los gobiernos municipales soportado en un sistema de indicadores de eficiencia en la provincia de Villa Clara
Fecha
2016-07-25
Autores
Zerquera Pérez, Edeinier
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Editor
Universidad Central “Marta Abreu” de Las Villas. Facultad de Ingeniería Mecánica e Industrial. Departamento de Ingeniería Industrial
Resumen
El presente trabajo está orientado a la conformación de un procedimiento general para la mejora de la gestión de los gobiernos municipales soportado en un sistema de indicadores de eficiencia en la provincia de Villa Clara. El mismo consta de tres capítulos, donde se muestra el marco teórico referencial de la investigación en curso, plasmando una serie de conceptos y planteamientos relacionados con las temáticas que se estudian en el mundo sobre la gestión de la administración pública, aspecto que nos permite obtener un patrón de comparación entre el trabajo a realizar y las principales tendencias en la actualidad. Además se valida el procedimiento general con el correspondiente sistema de indicadores de eficiencia a través del método de expertos. Finalmente se exponen un grupo de conclusiones y recomendaciones dirigidas, fundamentalmente, a facilitar el proceso de mejora de la gestión en los gobiernos municipales.
The present work is guided to the conformation of a general procedure for the improvement of the administration of the municipal governments supported in a system of indicators of efficiency in the county of Villa Clara. The same one consists of three chapters, where the mark theoretical reference of the investigation is shown in course, capturing a series of concepts and positions related with the thematic ones that are studied in the world on the administration of the public administration, aspect that allows us to obtain a comparison pattern among the work to carry out and the main tendencies at the present time. Been also been worth the general procedure with the corresponding system of indicators of efficiency through the method of experts. Finally a group of conclusions and directed recommendations are exposed, fundamentally, to facilitate the process of improvement of the administration in the municipal governments.
The present work is guided to the conformation of a general procedure for the improvement of the administration of the municipal governments supported in a system of indicators of efficiency in the county of Villa Clara. The same one consists of three chapters, where the mark theoretical reference of the investigation is shown in course, capturing a series of concepts and positions related with the thematic ones that are studied in the world on the administration of the public administration, aspect that allows us to obtain a comparison pattern among the work to carry out and the main tendencies at the present time. Been also been worth the general procedure with the corresponding system of indicators of efficiency through the method of experts. Finally a group of conclusions and directed recommendations are exposed, fundamentally, to facilitate the process of improvement of the administration in the municipal governments.
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Palabras clave
Gobiernos Municipales, Villa Clara, Administración Pública, Gestión Gubernamental, Líderazgo, Sistema de Indicadores de Eficiencia