Auditoría de mantenimiento en la empresa Geocuba Villa Clara – Sancti Spíritus.
Fecha
2010-07-22
Autores
García Pérez, Wiliam
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Editor
Universidad Central "Marta Abreu" de Las Villas
Resumen
El presente trabajo de diploma se realizó en la empresa Geocuba Villa Clara – Sancti Spíritus. En el mismo se realiza un estudio detallado de la literatura especializada y otras fuentes, con vista a precisar los principales conceptos involucrados en la investigación, se abordan aspectos generales sobre las definiciones de mantenimiento, los sistemas, tipos de mantenimiento existentes así como se profundiza en los aspectos de la gestión del mantenimiento, específicamente en los referidos al control y evaluación mediante auditorías de mantenimiento, mostrando un modelo de auditoría que permite realizar el diagnóstico de esta actividad en la empresa objeto de estudio. La aplicación práctica de este modelo de auditoría en la empresa permitió conocer el desempeño de la gestión del mantenimiento, obteniendo calificación de bien y detectándose las áreas, funciones y factores dentro de estas que presentan problemas, hacia los cuales se debe centrar el proceso de mejora con el objetivo de perfeccionar el desempeño de esta función en la empresa.
The present diploma work was carried out in the company Geocuba Villa Clara - Sancti Spíritus. In the same one he is carried out a detailed study of the specialized literature and other sources, with view to specify the main concepts involved in the investigation, general aspects are approached on the maintenance definitions, the systems, existent maintenance types as well as it is deepened in the aspects of the administration of the maintenance, specifically in those referred to the control and evaluation by means of maintenance audits, an audit model that allows to carry out the diagnosis of this activity in the company study object showing. This audit model's practical application in the company allowed to know the acting of the administration of the maintenance, obtaining qualification of well and being detected the areas, functions and factors inside these that present problems, toward which the process of improvement should be centered with the objective of perfecting the acting of this function in the company.
The present diploma work was carried out in the company Geocuba Villa Clara - Sancti Spíritus. In the same one he is carried out a detailed study of the specialized literature and other sources, with view to specify the main concepts involved in the investigation, general aspects are approached on the maintenance definitions, the systems, existent maintenance types as well as it is deepened in the aspects of the administration of the maintenance, specifically in those referred to the control and evaluation by means of maintenance audits, an audit model that allows to carry out the diagnosis of this activity in the company study object showing. This audit model's practical application in the company allowed to know the acting of the administration of the maintenance, obtaining qualification of well and being detected the areas, functions and factors inside these that present problems, toward which the process of improvement should be centered with the objective of perfecting the acting of this function in the company.
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Palabras clave
Auditoría de Mantenimiento, Empresa Geocuba, Villa Clara, Tipos de Mantenimiento, Gestión de Mantenimiento, Modelo de Auditoría, Sancti Spíritus, Auditoría