Diseño de perfiles de competencias para los puestos del proceso de cirugía cardíaca en el Cardiocentro “Ernesto Che Guevara”
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González González, Rolando
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Universidad Central “Marta Abreu” de Las Villas. Facultad de Ingeniería Mecánica e Industrial. Departamento de Ingeniería Industrial
Resumen
La presente investigación se realiza en el Cardiocentro “Ernesto Che Guevara” de
la ciudad de Santa Clara con el propósito de diseñar perfiles de competencias
para los puestos claves del proceso de cirugía cardíaca, a partir de la aplicación
de un procedimiento para la identificación de los mismos. Para lograr este objetivo,
se realizó un diagnóstico de la situación actual del proceso de Capital Humano en
la entidad objeto de estudio, específicamente con lo relacionado al análisis y
descripción de los puestos de trabajo y con los procesos principales de la Gestión
del Capital Humano por competencias como son: Selección e integración,
Capacitación y desarrollo y Evaluación del desempeño. Entre las principales
técnicas y/o métodos utilizados en la investigación se encuentran la entrevista, la
lista de chequeo, el análisis documental, la observación directa, el método Delphi
por rondas y un procedimiento propuesto en la literatura de Sotolongo Sánchez
(1998). Con lo anterior se obtuvo como resultado el perfil de competencia para los
puestos claves del proceso de cirugía cardíaca, específicamente el del Anestesista
y el Perfusionista en Cirugía Cardiovascular, en dicho centro hospitalario.
The present investigation is carried out in the Cardiocenter ’’Ernesto Che Guevara” located in Santa Clara City which main objective is to design profiles of competences for the most important occupations into the process of heart surgery, for this, a procedure to identify these occupations is applied. To achieve this objective, a diagnosis of the current situation of the process of the human capital in the entity object of this study, has been carried out .This diagnosis was mainly related to analyze and to describe those occupations and also with the main processes of the administration of the human capital, taking into account different competences such as: selection and integration. Qualification and development and Evaluation of the discharge. Moreover, among the main techniques and methods used in this investigation are: the interview, the direct observation, the check up list, the documental analysis, the Delphi method for beats and a procedure proposed in the literature of Sotolongo Sánchez (1998). As result it was obtained a profile of competence for the most important occupations into the process of heart surgery. It was obtained the profile for the anaesthetist and for the perfusionist, who is the doctor in charge of the equipment’s in the operating room in this Cardiocenter.
The present investigation is carried out in the Cardiocenter ’’Ernesto Che Guevara” located in Santa Clara City which main objective is to design profiles of competences for the most important occupations into the process of heart surgery, for this, a procedure to identify these occupations is applied. To achieve this objective, a diagnosis of the current situation of the process of the human capital in the entity object of this study, has been carried out .This diagnosis was mainly related to analyze and to describe those occupations and also with the main processes of the administration of the human capital, taking into account different competences such as: selection and integration. Qualification and development and Evaluation of the discharge. Moreover, among the main techniques and methods used in this investigation are: the interview, the direct observation, the check up list, the documental analysis, the Delphi method for beats and a procedure proposed in the literature of Sotolongo Sánchez (1998). As result it was obtained a profile of competence for the most important occupations into the process of heart surgery. It was obtained the profile for the anaesthetist and for the perfusionist, who is the doctor in charge of the equipment’s in the operating room in this Cardiocenter.