Diagnóstico del clima organizacional en la UEB Transporte y Reparación de equipos, perteneciente a la Empresa Constructora de Obras de Arquitectura # 44
Fecha
2010-07-21
Autores
Contreras Díaz, Iván
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Editor
Universidad Central "Marta Abreu" de Las Villas
Resumen
El presente trabajo fue desarrollado en la UEB Transporte y reparación de equipos de la ECOA # 44, perteneciente al grupo empresarial del MICONS, de Villa Clara. El objetivo fundamental que se persigue con el mismo es: Realizar un diagnóstico sobre las variables del clima organizacional que influyen en el desempeño de la UEB Transporte y reparación de equipos para contribuir a su mejoramiento. Como resultado de la consulta de diversas fuentes bibliográficas se consideran una serie de definiciones y conceptos importantes relacionados con el clima organizacional, valorados como necesarios a tener en cuenta para lograr el buen funcionamiento y desarrollo de cualquier organización y conducir eficientemente la investigación. En la búsqueda de información para el diagnóstico, se emplean un conjunto de técnicas y herramientas, las que posibilitan analizar la información recopilada y con la cual se analiza que en la UEB, de forma general, se presentan algunas dificultades significativas entre las que destacan: la utilización de métodos de dirección y liderazgo inadecuados, deficiencias en la conducción de reuniones, falta de equilibrio entre los niveles de autoridad y responsabilidad, deficiencias en la toma de decisiones, falta de comunicación entre directivos y trabajadores, estrategia de superación insuficiente, falta de coherencia y credibilidad del personal que labora en la organización, falta de condiciones físicas y materiales para realizar el trabajo. Al respecto se propone un sistema de acciones como vía para contribuir al perfeccionamiento de las dificultades detectadas. La investigación se estructura en tres capítulos y se presentan además un conjunto de conclusiones y recomendaciones que sintetizan la esencia de la investigación.
This work was developed in the UEB Transportation and repair of the ECOA # 44, belonging to the business of Construction Ministry of Villa Clara. The main objective pursued is the same: To make a diagnosis of organizational climate variables that influence the performance of the UEB and repair Transportation to contribute to its improvement. As a result of consultation with various literature sources are considered a set of definitions and concepts related to the organizational climate, valued as necessary to take into account to ensure the smooth functioning and development of any organization and conduct research efficiently. In the search for diagnostic information, used a set of techniques and tools, which allow to analyze the information collected and which is discussed in the UEB, in general, are some significant difficulties among which are: the use of methods of leadership and inadequate leadership, shortcomings in the conduct of meetings, lack of balance between levels of authority and responsibility, poor decisions, lack of communication between managers and workers, overcoming poor strategy, lack of consistency and credibility of the personnel working in the organization, lack of physical and material conditions for the job. In this respect we propose a set of actions as a way to contribute to the improvement of the problems encountered. The research was divided into three chapters and also presents a set of conclusions and recommendations that summarize the essence of research.
This work was developed in the UEB Transportation and repair of the ECOA # 44, belonging to the business of Construction Ministry of Villa Clara. The main objective pursued is the same: To make a diagnosis of organizational climate variables that influence the performance of the UEB and repair Transportation to contribute to its improvement. As a result of consultation with various literature sources are considered a set of definitions and concepts related to the organizational climate, valued as necessary to take into account to ensure the smooth functioning and development of any organization and conduct research efficiently. In the search for diagnostic information, used a set of techniques and tools, which allow to analyze the information collected and which is discussed in the UEB, in general, are some significant difficulties among which are: the use of methods of leadership and inadequate leadership, shortcomings in the conduct of meetings, lack of balance between levels of authority and responsibility, poor decisions, lack of communication between managers and workers, overcoming poor strategy, lack of consistency and credibility of the personnel working in the organization, lack of physical and material conditions for the job. In this respect we propose a set of actions as a way to contribute to the improvement of the problems encountered. The research was divided into three chapters and also presents a set of conclusions and recommendations that summarize the essence of research.
Descripción
Palabras clave
Clima Organizacional, Reparación de Equipos, Transporte y Reparación, Métodos de Dirección, Liderazgo Inadecuado, Autoridad y Responsabilidad