Aptitudes emocionales que inciden en el desempeño laboral de la mujer en el sector turístico
Fecha
2019-06-24
Autores
Chacón Martínez, Eliety
Pérez, Leidy Laura
Vega, Humberto Camilo
Contreras Tejeda, Santiago
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Resumen
El propósito de la investigación fue analizar las aptitudes de la inteligencia emocional en el desempeño laboral de la mujer en el sector turístico. El estudio se fundamentó teóricamente en experiencia de varios autores. El abordaje metodológico fue exploratorio. Se sirvió del método de análisis y síntesis para poder llegar a las consideraciones finales, cuya revisión bibliográfica permitió, como primer nivel de aproximación, a las materias tratadas, comprender que las aptitudes emocionales constituyen cualidades positivas en las personas, que favorecen de esta manera el aprendizaje organizacional. Al valorar el componente emocional como complemento importante del cognitivo y actitudinal, se traduce en la disposición de los miembros de las empresas hacia el esfuerzo compartido para la realización personal y profesional.
The purpose of the research was to analyze the skills of emotional intelligence in the work performance of women in the tourism sector. The study was theoretically based on the experience of several authors. The methodological approach was exploratory. He used the method of analysis and synthesis to reach the final considerations, whose bibliographic review allowed, as a first level of approximation, the subjects dealt with, to understand that emotional aptitudes constitute positive qualities in people, thus favoring the organizational learning When assessing the emotional component as an important complement to the cognitive and attitudinal, it translates into the willingness of the members of the companies towards the shared effort for personal and professional fulfillment.
The purpose of the research was to analyze the skills of emotional intelligence in the work performance of women in the tourism sector. The study was theoretically based on the experience of several authors. The methodological approach was exploratory. He used the method of analysis and synthesis to reach the final considerations, whose bibliographic review allowed, as a first level of approximation, the subjects dealt with, to understand that emotional aptitudes constitute positive qualities in people, thus favoring the organizational learning When assessing the emotional component as an important complement to the cognitive and attitudinal, it translates into the willingness of the members of the companies towards the shared effort for personal and professional fulfillment.
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Palabras clave
Inteligencia Emocional, Desempeño Laboral, Sector Turístico