Diseño del sistema de gestión de inventario en la Empresa de Materiales de Construcción de Villa Clara
Fecha
2011-07-25
Autores
Ortega Sierra, Lianna
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Editor
Universidad Central "Marta Abreu" de Las Villas
Resumen
La Gestión de Inventarios constituye una de las alternativas económicamente más expeditas en el esfuerzo por reducir los costos y mejorar la eficiencia económica, reconociendo en ella uno de los instrumentos idóneos para preservar y mejorar el servicio al cliente. Sin embargo, su aplicación no es usual en nuestro entorno empresarial, desaprovechándose reservas significativas que contribuirían decisivamente al saneamiento financiero y a la competitividad de las producciones y servicios brindados a un mercado cada vez más exigente.
Es por ello que la presente investigación intenta superar estas deficiencias a través de la aplicación de un procedimiento para el diseño del Sistema de Gestión de Inventario en la Empresa de Materiales de Construcción, el cual se apoya en métodos específicos para la clasificación de los artículos en inventario y para la aplicación de modelos de inventario.
Los resultados obtenidos permitieron caracterizar el estado actual de la Gestión de Inventario en la empresa objeto de estudio, además de conocer el momento y la cantidad de sus pedidos teniendo en cuenta varios factores como la demanda, plazo de entrega, entre otros. Estos resultados constituyeron una validación del procedimiento propuesto y estuvieron precedidos por el análisis de documentos que abordabandefiniciones y conceptos acerca de la Logística, el inventario y su clasificación y de los Sistemas de Gestión de Inventario
Inventory Management is one of the most economically expedient alternatives in the effort to reduce costs and improve economic efficiency, recognizing it as one of the appropriate instruments to preserve and improve customer service. However, its application is not usual in our business environment, significant untapped reserves that would contribute decisively to financial health and competitiveness of production and services furnished to an increasingly demanding market. That is why this research attempts to overcome these deficiencies through the application of a procedure for the design of the Inventory Management System in Construction Materials Company, which is based on specific methods for the classification of the items inventory and the application of inventory models. The results obtained allowed to characterize the current state of inventory management in the company under study, besides knowing the timing and amount of orders taking into account various factors like demand, delivery, among others. Results constitute a validation of the proposed procedure and were preceded by the analysis of documents that dealt with definitions and concepts of logistics, inventory and classification and inventory management systems.
Inventory Management is one of the most economically expedient alternatives in the effort to reduce costs and improve economic efficiency, recognizing it as one of the appropriate instruments to preserve and improve customer service. However, its application is not usual in our business environment, significant untapped reserves that would contribute decisively to financial health and competitiveness of production and services furnished to an increasingly demanding market. That is why this research attempts to overcome these deficiencies through the application of a procedure for the design of the Inventory Management System in Construction Materials Company, which is based on specific methods for the classification of the items inventory and the application of inventory models. The results obtained allowed to characterize the current state of inventory management in the company under study, besides knowing the timing and amount of orders taking into account various factors like demand, delivery, among others. Results constitute a validation of the proposed procedure and were preceded by the analysis of documents that dealt with definitions and concepts of logistics, inventory and classification and inventory management systems.
Descripción
Palabras clave
Gestión de Inventarios, Servicio al Cliente, Empresa de Materiales de Construcción, Villa Clara