Identificación y evaluación de los riesgos laborales en el Hotel “Complejo Memories Paraíso Azul”
Fecha
2015-07-24
Autores
Muñoz Bergolla, Disney
Título de la revista
ISSN de la revista
Título del volumen
Editor
Universidad Central "Marta Abreu" de Las Villas
Resumen
La Gestión de Seguridad y Salud en el Trabajo en las organizaciones empresariales, específicamente en entidades dedicadas al turismo constituye el tema de esta investigación que se desarrolla en el Hotel “Complejo Memories Paraíso Azul”, perteneciente a la cayería norte de Villa Clara. El objetivo general de esta investigación está dirigido a la actualización del procedimiento general para la identificación y evaluación de los riesgos laborales en el hotel, a partir del procedimiento propuesto por Sotolongo Sánchez (2009), basado en las NC 18000:2005. Dicho procedimiento está estructurado en seis etapas con sus pasos correspondientes, para lo cual se parte de un diagnóstico inicial realizado en dicha entidad. Para el cumplimiento de los objetivos propuestos se utilizaron métodos y técnicas que brindan un soporte científico a la investigación, entre los que se encuentran: entrevistas, observación directa, consultas a documentos de la entidad, método de expertos, entre otros. Entre los principales resultados obtenidos se destacan, un inventario de riesgos laborales realizado para el Hotel “Complejo Memories Paraíso Azul”, así como un plan de Gestión de la SST para el control de esos riesgos con una serie de tareas encaminadas a eliminarlos o minimizarlos, haciendo efecto en 11 de los 23 riesgos encontrados.
Management Safety and Health at Work in business organizations, specifically dedicated to tourism entities is the subject of this research carried out at the hotel "Blue Paradise Resort Memories", belonging to the northern keys of Villa Clara. The overall objective of this research is aimed at updating the general procedure for the identification and assessment of occupational hazards in the hotel, from Sotolongo proposed by Sánchez (2009) procedure, based on the NC 18000: 2005. That procedure is divided into six stages with corresponding steps, for which it is part of an initial diagnosis made in that entity. Interviews, direct observation, consultation documents of the organization, expert method, among others: to fulfill the objectives proposed methods and techniques that provide a scientific research support, including those that are used. Among the main findings are highlighted, occupational risk inventory conducted for the Hotel " Blue Paradise Resort Memories " and a management plan to control SST those risks with a series of tasks designed to eliminate or minimize them, taking effect in 11 of the 23 risks encountered.
Management Safety and Health at Work in business organizations, specifically dedicated to tourism entities is the subject of this research carried out at the hotel "Blue Paradise Resort Memories", belonging to the northern keys of Villa Clara. The overall objective of this research is aimed at updating the general procedure for the identification and assessment of occupational hazards in the hotel, from Sotolongo proposed by Sánchez (2009) procedure, based on the NC 18000: 2005. That procedure is divided into six stages with corresponding steps, for which it is part of an initial diagnosis made in that entity. Interviews, direct observation, consultation documents of the organization, expert method, among others: to fulfill the objectives proposed methods and techniques that provide a scientific research support, including those that are used. Among the main findings are highlighted, occupational risk inventory conducted for the Hotel " Blue Paradise Resort Memories " and a management plan to control SST those risks with a series of tasks designed to eliminate or minimize them, taking effect in 11 of the 23 risks encountered.
Descripción
Palabras clave
Hotel “Complejo Memories Paraíso Azul”, Villa Clara, Evaluación de Riesgos Laborales, NC 18000:2005, Seguridad y Salud del Trabajo