Estrategia para el diseño e implementación del Sistema de Gestión Integrado de Capital Humano según las NC 3000-3002:2007 y el Decreto 281 en la Empresa de Servicio de Telecomunicaciones a los Órganos de la Defensa (SERTOD)
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Fecha
2012-07-22
Autores
Sosa Gallo, Liena
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Universidad Central "Marta Abreu" de Las Villas
Resumen
En la actualidad se le ha dado una gran importancia al capital humano, lo cual se evidencia en las modernas formas de trabajo en cuanto a dirección y gestión por valores, pues constituye la mayor ventaja competitiva de una empresa. La aprobación de la norma cubana 3000:2007 pone de relieve la importancia de este tema, esencial para la recuperación económica a la que se aspira. El objetivo de la investigación es proponer la estrategia para el diseño e Implementación del Sistema de Gestión Integrada de Capital Humano según la Norma Cubana 3000 – 3002: 2007 y el Decreto 281 en la Empresa de Servicio de Telecomunicaciones a los Órganos de la Defensa (SERTOD). Partiendo de las debilidades y las amenazas del entorno se elabora un plan de acción encaminado a minimizarlas basándonos en las fortalezas y aprovechando las oportunidades que brinda el mismo. Como métodos fundamentales para su desarrollo se realizó una búsqueda bibliográfica sobre los principales temas tratados en la literatura más actualizada y se emplearon métodos teóricos y prácticos, donde se destacan, el análisis, la síntesis, la deducción, las entrevistas, encuestas y el trabajo en grupo entre otros. El estudio realizado permitió arribar a conclusiones que demandan la implementación del Sistema de Gestión Integrada de Capital Humano en la empresa asegurando el cumplimiento de los principales propósitos organizacionales, así como un desempeño laboral superior. Palabras Claves: Estrategia, Sistema de Gestión Integrada de Capital Humano, Norma Cubana
At the present time he/she has been given a great importance to the human capital, that which is evidenced in the modern work forms as for address and administration for values, because it constitutes the biggest competitive advantage in a company. The approval of the Cuban norm 3000:2007 put of relief the importance of this topic, essential for the economic recovery to which is aspired. The objective of the investigation is to propose the strategy for the design and Implementation of the System of Integrated Administration of Human Capital according to the Norma Cuban 3000 - 3002: 2007 and the Ordinance 281 in the Company of Service of Telecommunications to the Organs of the Defense (SERTOD). Leaving of the weaknesses and the threats of the environment an action plan is elaborated guided to minimize them basing us on the strengths and the opportunities that it offers the same one taking advantage. As fundamental methods for their development was carried out a bibliographical search on the main topics treaties in the most up-to-date literature and theoretical and practical methods were used, where they stand out, the analysis, the synthesis, the deduction, the interviews, surveys and the work in group among others. The carried out study allowed to arrive to conclusions that demand the implementation of the System of Integrated Administration of Human Capital in the company assuring the execution of the main organizational purposes, as well as an acting labor superior. Key words: Strategy, System of Integrated Administration of
At the present time he/she has been given a great importance to the human capital, that which is evidenced in the modern work forms as for address and administration for values, because it constitutes the biggest competitive advantage in a company. The approval of the Cuban norm 3000:2007 put of relief the importance of this topic, essential for the economic recovery to which is aspired. The objective of the investigation is to propose the strategy for the design and Implementation of the System of Integrated Administration of Human Capital according to the Norma Cuban 3000 - 3002: 2007 and the Ordinance 281 in the Company of Service of Telecommunications to the Organs of the Defense (SERTOD). Leaving of the weaknesses and the threats of the environment an action plan is elaborated guided to minimize them basing us on the strengths and the opportunities that it offers the same one taking advantage. As fundamental methods for their development was carried out a bibliographical search on the main topics treaties in the most up-to-date literature and theoretical and practical methods were used, where they stand out, the analysis, the synthesis, the deduction, the interviews, surveys and the work in group among others. The carried out study allowed to arrive to conclusions that demand the implementation of the System of Integrated Administration of Human Capital in the company assuring the execution of the main organizational purposes, as well as an acting labor superior. Key words: Strategy, System of Integrated Administration of
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Palabras clave
Sistema de Gestión Integrado, Capital Humano, Servicio de Telecomunicaciones, Órganos de la Defensa, Empresa de Servicio de Telecomunicaciones a los Órganos de la Defensa (SERTOD), NC 3000 - 3002:2007, Decreto 281